
Privacy Policy
Coastal Noosa Pty Ltd
We respect your privacy
1.1.
Coastal Noosa Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers
and website visitors. We adhere to the Austrapan Privacy Principles contained in the Privacy Act 1988 (Cth). This
popcy sets out how we collect and treat your personal information.
1.2.
“Personal information” is information we hold which is identifiable as being about you.
Collection of personal information
2.1.
Coastal Noosa Pty Ltd will, from time to time, receive and store personal information you enter onto our website,
provided to us directly or given to us in other forms.
2.2.
You may provide basic information such as your name, phone number, address and email address to enable us to send
information, provide updates and process your product or service order. We may collect additional information at
other times, including but not pmited to, when you provide feedback, when you provide information about your
personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide
financial or credit card information, or communicate with our customer support.
2.3.
Additionally, we may also collect any other information you provide while interacting with us.
How we collect your personal information
3.1.
Coastal Noosa Pty Ltd collects personal information from you in a variety of ways, including when you interact with
us electronically or in person, when you access our website and when we provide our services to you. We may receive
personal information from third parties. If we do, we will protect it as set out in this Privacy Popcy.
Use of your personal information
4.1.
Coastal Noosa Pty Ltd may use personal information collected from you to provide you with information, updates and
our services. We may also make you aware of new and additional products, services and opportunities available to
you. We may use your personal information to improve our products and services and better understand your needs.
4.2.
Coastal Noosa Pty Ltd may contact you by a variety of measures including, but not pmited to telephone, email, sms or
mail.
Disclosure of your personal information
5.1.
We may disclose your personal information to any of our employees, officers, insurers, professional advisers,
agents, supppers or subcontractors insofar as reasonably necessary for the purposes set out in this Popcy. Personal
information is only suppped to a third party when it is required for the depvery of our services.
5.2.
We may from time to time need to disclose personal information to comply with a legal requirement, such as a law,
regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement
agency request.
5.3.
We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of
Coastal Noosa Pty Ltd, its customers or third parties.
5.4.
Information that we collect may from time to time be stored, processed in or transferred between parties located in
countries outside of Austrapa.
5.5.
If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to
transfer to the extent permissible at law our user databases, together with any personal information and
non-personal information contained in those databases. This information may be disclosed to a potential purchaser
under an agreement to maintain confidentiapty. We would seek to only disclose information in good faith and where
required by any of the above circumstances.
5.6.
By providing us with personal information, you consent to the terms of this Privacy Popcy and the types of
disclosure covered by this Popcy. Where we disclose your personal information to third parties, we will request that
the third party follow this Popcy regarding handpng your personal information.
Security of your personal information
6.1.
Coastal Noosa Pty Ltd is committed to ensuring that the information you provide to us is secure. In order to prevent
unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to
safeguard and secure information and protect it from misuse, interference, loss and unauthorised access,
modification and disclosure.
6.2.
The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of
any information that you transmit to us, or receive from us. Although we take measures to safeguard against
unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be
disclosed in a manner that is inconsistent with this Privacy Popcy.
Access to your personal information
7.1.
You may request details of personal information that we hold about you in accordance with the provisions of the
Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would pke
a copy of the information, which we hold about you or bepeve that any information we hold on you is inaccurate, out
of date, incomplete, irrelevant or misleading, please email us at admin@coastalnoosa.com.au.
7.2.
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set
out in the Privacy Act.
Complaints about privacy
8.1.
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to
3/18 Duke St, Sunshine Beach, QLD, 4567. We take complaints very seriously and will respond shortly after receiving
written notice of your complaint.
Changes to Privacy Popcy
9.1.
Please be aware that we may change this Privacy Popcy in the future. We may modify this Popcy at any time, in our
sole discretion and all modifications will be effective immediately upon our posting of the modifications on our
website or notice board. Please check back from time to time to review our Privacy Popcy.
Website
10.1.
When you visit our website
When you come to our website (www.coastalnoosa.com.au) we may collect certain information such as browser type,
operating system, website visited immediately before coming to our site, etc. This information is used in an
aggregated manner to analyse how people use our site, such that we can improve our service.
10.2.
Cookies
We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify
you when you come back to the site and to store details about your use of the site. Cookies are not mapcious
programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to
reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our
website. Our website may from time to time use cookies to analyses website traffic and help us provide a better
website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third
party services such as Google Adwords. These ads may appear on this website or other websites you visit.
10.3.
Third party sites
Our site may from time to time have pnks to other websites not owned or controlled by us. These pnks are meant for
your convenience only. pnks to third party websites do not constitute sponsorship or endorsement or approval of
these websites. Please be aware that Coastal Noosa Pty Ltd is not responsible for the privacy practises of other
such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of
each and every website that collects personal identifiable information.